Our Mission and Values

Mission

Ensure clients exceed their goals and are set to sustain and improve results using our sustainable implementation approach.

Values

S

ustainability: Our responsibility is to ensure goals are exceeded and that best practices are in place to sustain and improve performance further

P

rofessionalism We believe in integrity, independence in our views and honesty to express them. We guarantee the confidentiality of our clients’ information

E

xcellence: We believe in exceeding expectations in all we do, distinction that we achieve through individual skills and team synergies

C

lients first: We believe in having our clients’ interests before our own; when we’re engaged with a client we’re thinking of their bottom-line, not ours

T

eam work: We believe the best results are achieved in working with our clients. We value different backgrounds, perspectives and abilities

Our history

Our firm was founded in 2011 by two former McKinsey & Company consultants who, prior to joining McKinsey, had a combined 20 years’ experience in industry & operations.

During their time with McKinsey & Company our leaders worked in the Americas and Asia. They led strategy and implementation projects in the financial services, retail, media & telecom, hospitality, mining and manufacturing industries; and worked in the strategy, operations, sales & customer service, organization and finance functions.

Our leaders identified an opportunity to start their own firm to support this leading strategy consulting firm and ensure that strategy implementation was successful and sustainable.

Initially our teams worked exclusively supporting the strategy consulting firm with pilots, quick-win initiatives and full-on implementation projects. As of the third month working together we started supporting some of their Fortune 500 clients, following the strategy firm’s recommendation.

Our teams have now supported clients in the US, Canada and Latin America. We have worked in the Financial Services, Retail and Telecom & Media industries and focus our work on the operations, sales & customer service and organization functions.